Welcome

Welcome to the Memphis/Shelby County Emergency Management Agency Web Portal System. This site is dedicated to providing news and information to the public on various subjects such as, what you should have in a disaster kit, how to shelter in place, locations of the outdoor warning sirens (tornado sirens) in Shelby County, pictures of recent emergency/disaster responses, recent/upcoming events, and other helpful information.

The Emergency Management Agency EOC is a 24/7/365 all-hazards resource agency responsible for gathering, documenting, and disseminating information.

In the event of a disaster, the Director may activate the EOC. During an activation, emergency managers and department heads from all municipalities along with city and county leaders are called in to the large conference room called the "War Room." Sixteen "Emergency Support Function" representatives that include Public Works, Law Enforcement, Information, Fire Fighting, Mass Care, Animals come together to share information and make decisions about the disaster.

Fielding thousands of phone calls annually, the EMA Dispatch area is the communications hub of the agency. 24 hours a day, eight highly-trained Operations Officers man two state-of-the-art communications consoles. They conduct daily communications with the public answering question about local emergencies, inclement weather, traffic signals and animal control issues. The dispatchers communicate with multiple agencies at the local, state, and federal level including the Tennessee Emergency Management Agency (TEMA).

The EOC also provides an Amateur Radio station that includes HF, VHF, UHF, and packet radios manned by FCC licensed EMA Reserves as needed during times of disaster.

The EMA activates the outdoor warning siren system for Memphis, Millington, Lakeland, and the un-incorporated areas of Shelby County on Wednesday at 3:30 p.m. for testing and activates the sirens when there is a tornado warning issued for Shelby County by the National Weather Service.